>> WELCOME TO CHEDDAR NEWS,
EVERYONE THIS NEXT SEGMENT IS
BROUGHT TO YOU BY
GENERAL MOTORS IN AN ALL
ELECTRIC FUTURE THINGS ARE
ALWAYS CUT AND DRY. IT IS IN
PORT TO SEPARATE FACT AND
FICTION OF FULLY UNDERSTAND
WHERE THE FUTURE
IS REALLY HEADED AND HOW YOU
CAN GET THERE TO SEND JOINING
ME NOW IS UEFA'S
STILL LOW. SHE DATA AND
ANALYTICS OFFICER AT GM YOU OUT
THANKS SO MUCH FOR COMING ON
THE SHOW WE'VE GOT TO BE FUN
HERE TO PARSE OUT HOW GM IS
INNOVATING AND SO WE WANTED TO
PLAY A LITTLE GAME CALLED MYTH
OR TRUTH HEALTHY READY. I'M
SURE YOU'RE ON BOARD I WILL
START WITH THIS ONE AI IS A
FUTURE CONCEPT NOT YET IN GM
PRODUCTS IF THEY'RE TRUE.
>> WELL KRISTEN THANKS FOR
HAVING ME ON THIS IS A MYTH
THAT IS CERTAINLY IN THAT WE
USE AI THROUGHOUT OUR GM
PRODUCTS
AND WEEK GUYGER IMPLEMENTATIONS
PLAYER PRINCIPAL OF DATA FOR
GOOD. SO WHAT DO WE MEAN BY
THAT WELL WHEN WE HAVE
APPLY ARTIFICIAL INTELLIGENCE
AI OR MACHINE LEARNING
ML TO THE DEVELOPMENT OF NEW
PRODUCTS AND SERVICES WE DO
SO CONSISTENTLY. SO THE FILTER
OF DOES
THAT HELP IMPROVE SAFETY AND OR
DOES IT HELP IMPROVE THE
CUSTOMER EXPERIENCE WILL GIVE
YOU
AN EXAMPLE. 6 GM IS DEVELOPING
A NEW DATA AND ANALYTICS
WELL AT FORM THAT ENABLES US TO
SERVE OUR CUSTOMERS, A BETTER
BY COMPARING YOUR SENTIMENT
ACROSS ALL OF OUR
CHANNELS ENGAGED POINTS THIS
WOULD INCLUDE OUR DEALERS THE
GM WEBSITE. OUR MOBILE APPS AND
OUR
CALL CENTERS. AND WE TRANSLATE
ALL OF THE UN STRUCTURE
TEXT THAT WE RECEIVED FROM
THESE VARIOUS TOUCH POINTS IN 2
COMMON THEMES SO WE CAN
IDENTIFY WHAT WE DO WELL
AND WHAT CAN WE IMPROVE AND
THAT MAY SOUND EASY BUT AND THE
STRUCTURE TEXT MINING.
THAT'S BEEN AN ANALYTIC
CHALLENGE FOR SO MANY
INDUSTRIES FOR SO MANY YEARS
AND WE HAVE COME THE CODE ON
THIS
IN OUR
CUSTOMER ECOSYSTEM.
>> I KNOW ONSTAR IS BIG
BUSINESS FOR YOUR COMPANY AND
GMA HERE'S ANOTHER ONE AT MIT
THEIR TROOPS ONSTAR IS ONLY FOR
WHEN YOU NEED HELP IN IT.
AN EMERGENCY WHAT WOULD YOU SAY
YOU OUT.
>> ONSTAR CAN HELP CUSTOMERS
DURING AN EMERGENCY WE ARE
EXTENDING FAR BEYOND THAT AS
ONE OF
THE FIRST WHAT I'M MOST
COMPANIES TO LEVERAGE VEHICLE
LOCATION DATA FOR
ON-SITE SAFETY. WE'VE ALREADY
AGGREGATED OVERAGE TRILLION
CONNECTED VEHICLE MILES TODAY
AND WE CONTINUE TO AMASS
POWERFUL AND EYES. DATA AND
INSIGHTS FROM
16 MILLION AND ACTIVE CONNECTED
VEHICLES THAT WE HAVE ON THE
ROAD IN THE U.S.
AND CANADA. AND FOR THOSE
CUSTOMERS WHO HAVE PERMISSION
TO TO DO SOME WORK WE'RE USING
ARTIFICIAL INTELLIGENCE TO
HELP DETECT COMING ISSUES WITH
THEIR VEHICLES. TODAY WE
USE THESE ALGORITHMS WERE
CUSTOMERS THAT THEY SHOULD SOON
REPLACE THEIR CAR BATTERIES TO
PREVENT WHAT WE CALL A
WELCOME THAT AN EVENT THAT
CREATES A TOUGH CUSTOMER
EXPERIENCE AND IN SOME
INSTANCES, A
SAFETY CONCERN. SOON OUR
ALGORITHMS WILL ALSO BE ABLE TO
DETECT OTHER POTENTIAL PARK 50
YEARS SUCH AS A FUEL PUMP OR
TER TORQUE CONVERTER BEFORE
THEY HAPPEN.
>> WE ASK YOU THIS
ONE I E A LOT OF QUESTIONS
ABOUT INNOVATION AND GM
IS IN IT MAY BE ON THE VEHICLE
IS THAT A MYTH OR IS THAT A
TRUE.
>> THAT IS VERY
TRUE. WE ARE INNOVATING WELL
BEYOND THE VEHICLE AND IN FACT
IN
THE PAST. CON VALLEY, BIG TECH
AND OTHERS. SHOW ME WHAT
THE BUSINESS. BUT NOW WHAT
WE'RE SEEING IS THAT TECH FOLKS
UNDERSTAND THAT VEHICLE AND
HELP HOPEFULLY IT WILL BE US
A PLATFORM TO DELIVER SOFTWARE
ENABLES SERVICE. HE'S WORKING
TO CREATE EXPERIENCES AND
SERVICES BY LEVER CHING DATA IN
THE VEHICLES AND BE ON
THE FIELD BECAUSE WE ARE GUIDED
BY OR 0, 0, 0, VISION AND OUR
GROWTH STRATEGY. PARTICULARLY
WHEN
WE IX LAURA NEW MARKETS AND
LAUNCHING NEW SERVICES FOR
EXAMPLE, WE LAUNCHED ON STAR
GUARDIAN IN
2020, WHICH WHICH REALLY ALLOWS
ANYONE
WITH A COMPATIBLE APPLE OR
ANDROID DEVICE TO SUBSCRIBE TO
THE OUT
AND STAY CONNECTED AND
PROTECTED BOTH INSIDE AND
OUTSIDE OF
OUR VEHICLES ONSTAR GUARDIAN IS
ONE OF MANY EXAMPLES OF THE
STANDARD. WE'RE HOLDING
OURSELVES TOO WHERE WE HAVE TO
DELIVER THINGS THAT PEOPLE
DON'T EVEN KNOW THAT ONE YET IN
TERMS OF CONDUCTIVITY
AND SOFTWARE
AND WHAT CONDUCTIVITY AND
SOFTWARE DOES TO MAKE THEIR
LIVES EASIER AND HOW IT MAKES
THEM FEEL WHEN THEY DRIVE OUR
VEHICLES ARE YOU SIR, ICKES AND
I WOULD SAY ANOTHER
HUGE BENEFIT. FAR HARDWARE
COMPANY TO PLATFORM IN A
THEATER TRANSFORMATION. HIS
TALENT.
WE HAVE OPENED UP TALENT POOLS
FOR TECH TEAMS AND DATA AND
ANALYTIC TEAMS ACROSS
THE COUNTRY WHICH AM'S NEW WORK
APPROPRIATELY POLICY.
IN FACT ON THE DATA ANALYTICS
FRONT WE HAVE OVER 1300 DATA
PROFESSIONALS AND OVER 1100
MACHINE LEARNING AND ARTIFICIAL
INTELLIGENCE PROFESSIONALS
ACROSS YOU.
>> OKAY, HERE'S ONE FOR YOU AL
AND
I KNOW OUR VIEWERS WANT TO KNOW
THE ANSWER TO THIS ESPECIALLY
IF THEY'RE ON THE SIDELINES IN
HALF IT MAY EVEN BE PURCHASED
JUST YET IS THIS ONE A MINUTE
OR 2 GROUP E DON'T HAVE ENOUGH
RANGE FOR THE AVERAGE COMMUTER.
>> EVIE IS NOT HAVING ENOUGH
RANGE FOR THE AVERAGE COMMUTER
THAT IS A MESS.
THE REPORTING WE'VE SEEN
SUGGESTS THAT ARE YOU FEES TO
AT THE DRIVING RANGE
NEED IT TO COMPETE WITH THE
TRADITIONAL INTERNAL COMBUSTION
ENGINE HERE WELL, THE NHTSA
WHICH IS THE U.S. GOVERNMENT
AGENCY FOR THE SAFETY OF OUR
NATION'S ROADS SAYS THAT ON
AVERAGE AMERICANS TRAVEL UNDER
40 MILES PER DAY.
AND THE U.S. DEPARTMENT OF
TRANSPORTATION SAYS THAT EVEN
DURING THE PEAK SUMMER TRAVEL
PERIOD, THE AVERAGE TRIP IS
UNDER
300 MILES BOTH. THESE REPORT
AND DRIVING RANGES ARE WELL
WITHIN THE
ANTICIPATED GRANGE OF GM'S TEAM
BASED EVIE IS ON TO HIM
IS THE PLATFORM WE'RE USING IN
OUR REVIEW SUCH AS THE 2022 GMC
HUMMER EVIE WHICH WILL BE
AVAILABLE BEFORE THE END OF
THIS YEAR. AND IN 2021. WE ALSO
ANNOUNCED CHARGE 3.60. A
HOLISTIC CHARGING APPROACH THAT
INTEGRATES
CHARGING NETWORKS. GM VEHICLE
MOBILE APPS AND OTHER PRESS
JACKSON SERVICES TO SIMPLIFY
THE OVER WORLD CHARGING
EXPERIENCE FOR GM ELECTRIC
VEHICLE OWNERS.
>> OUT MY LAST QUESTION
FOR YOU. THESE ARE NOT JUST IF
AD IS TRUTH OR IT.
>> THAT ONE IS VERY EVE THESE
ARE NOT JUST THE ARE HERE TO
STAY. EVS WILL HELP US COOL
CREATED CONNECTED VEHICLE
PASSED TO MAKE OUR LIVES EASIER
AND ALSO MORE SUSTAINABLE I
THINK WE CAN ALL HELP DISPEL
THE EPS IT IS A
FAN STATE WELL TO HELP ACHIEVE
CARBON NEUTRALITY BY 2040 WE
HAVE PUT OUR STAKE IN THE
GROUND WITH A PLAN TO PHASE OUT
PATROLLING HIM HOWARD LIGHT
DUTY VEHICLES BY 2035. IN FAVOR
OF
ELECTRIC VEHICLES WITH NO
TAILPIPE EMISSIONS AS GM'S
CHIEF DATA AND ANALYTICS
OFFICER, I TELL MY TEAM AND THE
1300 DATA ANALYTICS
PROFESSIONALS ACROSS THE
COMPANY. THE GM IS THE MOST
EXCITING PLACE TO BE RIGHT NOW
WE'RE
DELIVERING DATA WE'RE
DELIVERING ACTIONABLE INSIGHTS
AND WE'RE DELIVERING A WORLD
CLASS CONNECTED
CUSTOMER EXPERIENCE TO HELP GM
ACHIEVE ITS ALL ELECTRIC
FUTURE.
>> ALRIGHT UAO I KNOW GM IS
MAKING SIGNIFICANT INVESTMENTS
IN
THE SPACE. AND WE APPRECIATE
YOU TAKING THE TIME TODAY THAT
IS UEFA CHIEF DATA AND