WELCOME BACK TO CHEDDAR SHAKERS
EVERYONE, BRAD SMITH HERE WITH
THE ONE AND ONLY TUNES BY TIM
TIM CENT
OF BACKPAY SATISFY HELPS
PROFESSIONAL SPORTS TEAMS
INCORPORATE AI AND VOICE
ASSISTANCE INTO THEIR STADIUMS
TO OPTIMIZE THE FAN EXPERIENCE
WORSE WITH THE BIGGEST TEAMS
LIKE THE NEW YORK YANKEES, THE
BOSTON RED SOX FROM DON'T
ALWAYS SEE THEM IN THE SAME
SENTENCE AND 5 OF THE 6 NFL
TEAMS CURRENTLY ALIVE IN THE
PLAYOFFS, DON WHITE WHO IS THE
CO-FOUNDER AND CEO OF SATISFIED
JOINS
US NOW.
>> AND I THANK YOU VERY YOU
TEAMED UP WITH TECH
GIANTS LIKE APPLE AND GOOGLE TO
BRING YOUR AI PRODUCTS INTO
REALITY HOW MUCH TO THOSE
PARTNERSHIPS PROVE WHAT YOU
BRING
TO FANS.
>> THAT'S WHERE FANS ARE
LOOKING FOR ANSWERS, IT'S NOT
JUST THEIRS BATHROOMS MY
FAVORITE THE AREA TO SING THE
NATIONAL ANTHEM OR COW CAN GET
A BETTER THE TICKET SO NOW FANS
ARE ABLE TO ACCESS MULTIPLE
TOOLS WHETHER BE A GOOGLE SAYS
SEND AN AMAZON ALEXA SIRI APPLE
PRODUCTS INCLUDED WE'RE REALLY
PROVIDING MORE CONTENT THAT
FANS WANT TO
THESE DEVICES.
>> SO HOW DOES IT WORK
GEOFENCING INSIDE A STADIUM AND
THEN AS CONTACTS SPECIFIC CLUES
THAT SORT OF.
>> ALLOW
ALEXA OR OR SYRIA TO THE RIGHT
ANSWER SO FIRST WE BUILD IN
KNOWLEDGE MANAGEMENT PLATFORM.
>> WE GO AND SCRAPE ALL THE
CONTENT ABOUT THE STADIUM FROM
THE EMPLOYEES AND FROM THEIR
WEBSITES OTHER CHANNELS
THEN WE MAKE THAT DATA
AI READY SO IN ALEXA COULD READ
IT SO IT'S AN ANSWER BUSINESS.
THE NEW BUSINESS THAT WE SEE
FOR
VOICES ANSWERS THAT COLLECT THE
MOST OF THEM THAT ARE MOST
UNIQUE AND BRINGING TO THE
TABLE AT SOME THAT WE'RE
ATTEMPTING TO DO, BUT IT
DOESN'T REALLY MATTER SOMEBODY
DOES
THAT FROM.
>> THEIR HOME RIGHT BECAUSE IF
THEY'RE ASKING YOU KNOW,
WHERE'S THE NEAREST BATHROOM
WHEN THEY'RE AT HOME THEY'RE
NOT GOING DO THAT OBVIOUSLY IN
THE ALEXA VOICE ASSISTANT
DOESN'T KNOW THEY ARE.
WONDERING WHERE IT IS IN THE
STADIUM FRANK SAID HE SAW FOR
THAT SO THE CUSTOMER JOURNEY
STARTS FROM THEIR HOME AND THEY
PLANNED IT.
>> WHEN THEY'RE ON SITE OR
CARRY US THEY CAN WELL
WITH SENIORS, THE UN AND THEN
YOU'LL TELL ME WHAT'S THE HERE
AND NOW RESPOND BACK INTO
ACTUALLY SO A LOT OF THOSE
CLUES COULD BE BUILT INTO THE
CONVERSATION THEY DON'T HAVE TO
BE PROXIMITY TECHNOLOGIES
AVAILABLE.
>> MAJOR LEAGUE BASEBALL, A
MAJOR INVESTOR.
NEW AT SATISFY $6 MILLION RAISE
LED BY THAT. MOST RECENTLY IN
MARCH OF LAST YEAR. HOW HAS
THAT MONEY BEEN PUT
TO WORK.
>> WE REALLY IT'S IT'S ALL
ABOUT VOICING WE LAUNCHED A
TICKETING PLATFORM THIS YEAR SO
THAT YOU CAN BUY YOUR TICKETS
THROUGH A CONVERSATION WITH A
BODY ON A WEBSITE, WE JUST
WORKED WITH THE THEATER
DISTRICT BROADWAY DISTRICT TO
DO PHANTOM OF THE OPERA
ON ALEXA FIRE TICKETS FOR THE
SHOW JUST BY SAYING HEY YOU
HAVE TICKETS THIS WEEKEND FOR
THE SHOW THAT CAPITAL IS BEING
DEPLOYED TO MAKE IT EASIER FOR
FANS TO MAKE PURCHASES AS WELL
GET INFORMATION VIA VOICE
PRODUCTS HEAVILY TECH PRODUCTS,
SECONDARILY WHAT
THE SUN.
>> PRISING THING THAT FANS ARE
ASKING THE VOICE ASSISTANT THAT
YOU DIDN'T KNOW THEY
WOULD ASK BASKET ON A DATE SO
THERE'S A TREMENDOUS AMOUNT HAS
BEEN OUT FOR A DAY TREMENDOUS
AMOUNT OF AFFINITY FOR THE I
DON'T KNOW WHAT YOU'RE GOING TO
DO WITH THAT
HER.
>> IT'S BOTH IT'S THE NUMBER 2
THING IS HOW PEOPLE ARE VERY
SPECIFIC ABOUT THEIR
BEER BRANDS. IT'S NOT JUST
ABOUT BEER, NECESSARILY THAT
PEOPLE WANT CERTAIN KINDS OF
BEER AND NOW WE'RE ABLE TO TAKE
THAT INFORMATION TO BE A
PROVIDERS ARE STATED AND SAY
THIS WHAT
PEOPLE WANT STOCK MORE OF THAT
MAN THOUGH BY DO CUSTOMERS
FEEL.
>> UNEASY ABOUT THE DATA THAT
ARE ABLE TO TAKE IN AND THEN
PASSED THROUGH TO
OTHER ORGANIZATIONS.
>> WE HAVE SOME WE HAVE PRIVACY
CONSTRAINTS SO THAT THERE IS
SOME INFORMATION THAT CAN BE
SHARED FOR THE GREATER
INTELLIGENCE LIKE
ACROSS BASEBALL. THERE ARE
OTHER CUSTOMERS TO ASK FOR THAT
INTELLIGENCE TO
BE SILENT THEIR OWN
ORGANIZATION BOTH ARE OPTIONAL
SO WE JUST ALLOW THE CUTS FOR
THAT WANT TO SHARE AND BENEFIT
FROM EACH OTHER TO DO SO AND
THOSE THAT DON'T WANT TO CAN
OPT OUT IN TIME GIVE US AN IDEA
OF JUST
HOW MANY.
>> CLIENTS YOU HAVE A
CUSTOMER'S YOU HAVE AT THIS
POINT HERE IS JUST A HANDFUL OF
THEM WE TALK ABOUT THE YANKEES,
THE RED SOX THE WASHINGTON
CAPITALS
SEAHAWKS 49 ERS ON THERE WE
HAVE OVER 200 CUSTOMERS THAT
INCLUDES TERRORISM LOCATIONS
LIKE THE IN PARKS AND SKI
RESORTS ZOOS
MUSEUMS AQUARIUMS.
>> THINK OF ALL THE LARGE
PHYSICAL PLACES THAT YOU GO AND
NEVER HAD THE ABILITY ON DEMAND
THIS INFORMATION AND THAT IS
ALL THE PLACES THAT WERE
TARGETING HAS SPORTSMAN THE
PRIMARY FOCUS.
>> THUS FAR AND THEN SO WITH
OTHER PLACE THAT YOU'RE
TARGETING WHERE YOU SEE THE
MOST RAPID
GROWTH OPPORTUNITY.
>> SPORTS IS NUMBER ONE
ENTERTAINMENT MUSIC FESTIVALS
MUSIC CONCERT IS A BIG PUSH NOW
TERRORISM LIKE THE SKI RESORT
DEMAND IS HUGE LIKE FINDING ALL
THE INFORMATION AT THE LIPS
EVEN SO HOW DOES THAT WORK IS
SOMEBODY THAT A SKI RESORT TO
HAVE
A QUESTION SO EITHER USING
THEIR WEB SITE OR APP WHATEVER
PRODUCT THAT THEY PUT IN FRONT
OF YOU YOU COULD FIND OUT
ANYTHING ABOUT THEIR
RESORT AMENITIES. SNOWFALL ARE
YOU DOING UP BY SPEAKING INTO
YOUR PHONE ARE YOU DOING THAT
WITH THE CHAPA SO IT STARTS
WITH THE BOUGHT BUT OUR
TECHNOLOGY NOW WITH THE GOOGLE
INVESTMENT IS GOING TO BE
UNABLE TO PRODUCTS LIKE GOOGLE
ASSISTANT. YOU CAN LITERALLY
USE WHATEVER PHONES ARE IN YOUR
HOW MITT AND GET THAT
INFORMATION WATER WALKING OR
RIDING UP TO THE SLOPES.
>> HOW MUCH DOES THIS COST YOUR
PARTNERS THAT WANT TO WORK WITH
IT'S A VERY
AFFORDABLE RATE. WE CHARGE A
SUBSCRIPTION SO THEY PAY
FOR THE KNOWLEDGE THAT WE
MANAGE AND THEN OVER TIME WILL
JUST ADD NEW PRODUCTS THAT THEY
CAN OPT IN FOR THAT THAT'S THE
TYPE OF BUSINESS THAT WE'RE ON
THE
SATS WAS WHAT KIND OF MARGINS
DO YOU GUYS SEE HIM AS THE
BUSINESS PROFITABLE ALREADY
WHERE A WORD 85% GROSS MARGIN
RIGHT NOW IT'S
NOT PROPER. WELL BECAUSE WE
INVEST IN GROWTH LIKE
RELAUNCHING IN LONDON. WE JUST
ANNOUNCE LOOKING AT SOMETHING
IN ASIA. SO WE CONTINUE
TO INVEST THEY WANT TO MAKE A
PROFIT LIKE A PROFITABLE R