>> WELCOME BACK TO CHEDDAR NEWS
GO THAT IS ON A MISSION TO HELP
SMALL BUSINESSES THE COMPANY
LAUNCHING ITS NEW POINT OF
SALES HARDWARE FOR THE FIRST
TIME THAT WILL ALLOW CUSTOMERS
TO SELL ANYTHING
FROM ANYWHERE. THE NEWS COMING
AS THE COMPANY ALSO LOOKS TO
EXTEND IT ONLINE PLATFORM INTO
BRICK AND
MORTAR BUSINESSES JOINING US
NOW IS THE CEO OF
GO DADDY. ON THE AND THANK YOU
SO MUCH FOR BEING HERE COULD
YOU JUST TAKE US THROUGH THIS
NEW PRODUCT, YOU KNOW HOW WILL
HELP SMALL BUSINESSES AND I YOU
KNOW THE SMALL BUSINESSES MANY
OF THEM
WE DON'T HAVE TO SAY, BUT HAVE
BEEN REALLY STRUGGLING OR
CRUSHED AT SOME POINT DURING
THIS PANDEMIC.
>> THANKFULLY IT'S YOU'RE GREAT
TO BE ON THE SHOW AND WE'RE SO
EXCITED TO GO DADDY RIGHT NOW
TO BRING YOU KNOW POINT OF SALE
TO OUR
EXISTING CAPABILITIES AS FOLKS
PROBABLY ALREADY KNOW GO DADDY
OFFERS THE EASIEST WAY FOR
SMALL BUSINESSES TO GET ONLINE
AND BE ABLE TO SELL IN THEIR
ONLINE STORE OR ON MAJOR
PLATFORMS THAT AMAZON ETSY
GOOGLE OR SOCIAL MEDIA LIKE
FACEBOOK OR INSTAGRAM AND WE'RE
SO EXCITED THAT WILL BRING THE
SAME
EASY CAPABILITY. NOW TO
PHYSICAL STORES FOR OUR
CUSTOMERS AND WE'RE OFFERING
ALL OF THIS AS
SORT OF BARGAIN BASEMENT LOW
PRICING IN THE INDUSTRY ARE
CUSTOMERS ONLY HAVE TO PAY 2.3%
FLAT
FOR THAT
THAT IN-STORE TRANSACTIONS AND
2.3% PLUS $0.30 ONLINE AND YES,
YOU'RE RIGHT THE PANDEMIC
HAS BEEN DIFFICULT BUT WHAT WE
HAVE SEEN IS
THAT MUCH SMALL BUSINESS OWNERS
HAVE BEEN RESILIENT THEY ARE
BEING CREATIVE THEY'VE
GONE ONLINE, THEY'VE OPEN
STORES, WE HAVE CUSTOMERS THAT
PIE AND OPENS DOORS BECAUSE
THEY THEY JUST HAVE TO GO THEY
HAVE TO MAKE THINGS HAPPEN AND
THAT'S WHAT THEY'VE DONE.
>> WE CERTAINLY HAVE SEEN THE
RESILIENCY IN THE SMALL YOU
KNOW SPACE AND ENTREPRENEURS.
>> I WANT TO YOU CAN TALK ABOUT
IS IT AWAY AND WHEN SCENARIO
ESSENTIALLY FOR SMALL
BUSINESSES AND FOR GO DADDY YOU
MENTIONED IN
THE TRANSACTION THE THAT'S TO
YOUR POINT YOU KNOW LOWER THAN
SOME COMPETITORS, BUT IT IS A
POSSIBLE OPPORTUNITY FOR EXTRA
REVENUES, CERTAINLY GROWTH IS
THIS A PIVOT INTO KIND OF YOU
KNOW GETTING MORE MARK THE
CHAIR HEARS WHAT YOU LOL YOU OF
TRANSACTIONS AND THE ADOPTION
OF THIS.
>> YEAH, IT'S DEFINITELY A WIN
WHEN WE THINK THE LOW PRICING
ALLOWS MORE BUSINESSES TO COME
IN AND START SELLING BECAUSE
NOT ONLY IS EVERYTHING EASIER
TO USE AND INTEGRATED THAT AD
THAT PRICE POINT AND ALLOWS
THE SMALL BUSINESS OWNERS TO
KEEP MORE IN THEIR POCKET AND
INVEST BACK IN THEIR BUSINESS.
I'M ABSOLUTELY YOU KNOW WE
WOULD LOVE TO HAVE A TREMENDOUS
AMOUNT OF VOLUME WE MORE AND
MORE CUSTOMERS ONLINE AND
SUPPORTING THEM IN STORE AS
WELL, BUT THE WE WE ACTUALLY DO
THIS IS THAT WE'RE LOOKING AT
THE CORE OF THE STACK WE'VE
GONE NOW AND STARTED AT THE RAW
BASIC AND WE SAID HOW MUCH LOOK
HOW LOW CAN WE GET
THE PRICING AND HOW MUCH OF
THAT VALUE CAN WE GET BACK TO
CUSTOMERS AND THAT'S WHAT
YOU'RE SEEING THAT
2.3%. YOU KNOW IT'S EASY TO
REMEMBER IT'S 2.3 FLIGHT ON ONE
SIDE 2.3 THAT'S
$0.30 ONLINE. THE IDEAS BUILD
OUT UP AND GIVE MOST OF THE
VALUE BACK TO THE SMALL
BUSINESS OWNERS.
>> YOUR COMPANY IS AN ONLINE
GIANT. I WONDER IF YOU CAN ALSO
TALK ABOUT THE COMPANIES THAT
YOU'RE LOOKING TO CHALLENGE
WITH THIS YOU KNOW SMART
TERMINAL IN
CARD READER AND WHAT WHAT DO
YOU THINK GIVES GO DOWN TO THE
ADVANTAGE IN THIS SPACE.
>> YOU KNOW A LOT OF CUSTOMERS
GO DADDY AS 20 MILLION
CUSTOMERS IN MILLIONS
OF 4 IT STARTED THEIR ONLINE
JOURNEY WITH GO DADDY AND WE
HAVE DEEP RELATIONSHIPS WITH
THEM WE GET CALLS
FROM THEM VERY VERY OFTEN OUR
CUSTOMERS AND CENTER WHEN THEY
WANT TO CALL THEIR CMO THEY'RE
CALLING GO DADDY WHEN THEY WANT
TO CALL THEIR CTO THEY'RE
CALLING GO DADDY WE HELP THEM
WITH THEIR WEB SITE WE HELP
THEM WITH THEIR ONLINE STORE WE
HELP THEM WITH
THEIR EMAIL AND CONSISTENTLY
OUR CUSTOMERS HAVE WANTED SO
HIS SWITCHES EASY
TO USE AND IS BACKED UP ON THE
HUMAN SIDE WITH FOLKS IN CARE
WHICH IS OUR
OPERATION WITH. WELL WE'RE
6,000 FOLKS PICK UP THE PHONE
OR GET ON TO CHAT AND HELP OUR
CUSTOMERS GROW
THEIR BUSINESS. SO OUR APPROACH
IS VERY MUCH ABOUT WORKING BACK
FROM ARE THE NEEDS OF OUR
CUSTOMERS. YES, THERE ARE LOTS
OF COMPETITORS OUT THERE AND
THIS IS A BIG SPACE IN
EVERYBODY'S INTEREST IN THE
NET. BUT WHAT WE'RE BUILDING IS
TARGETED TOWARDS OUR CUSTOMERS.
YOU KNOW THE SMALL A
SMALL BUSINESSES AND THEY NEED
TO SUPPORT AND WE'VE BEEN
PROVIDING IT TO THEM FOR 20
>> I THINK MORE THE NUMBERS
THAT I THAT THIS ALLOWS YOU
TO TAP FULLY SERVE YOU KNOW 60%
OF THAT 20 MILLION CUSTOMER
BASE THAT YOU'RE TALKING ABOUT.
>> WAS ALL ABOUT
THE CAR COMMERCE HUB, THE
NEWCOMERS HAVE THAT'S AN
ADDITIONAL KIND A FEATURE WHAT
PROBLEM DOES IS HELPS
BUSINESSES SOLVE.
>> LET ME TELL YOU
ABOUT A CUSTOM OUR ALICIA WE
HAVE A CUSTOMER SARAH SMALLEST
HE HAS A BUSINESS CALL WEAKER
GARDENS. SHE STARTED
IT ONLINE UP TO 3 YEARS AGO AND
ACTUALLY IN THE PANDEMIC SHE
OPENED A PHYSICAL STORE NOW SHE
WANTS TO START SELLING ON ETSY
AND YOU KNOW WHAT SHE'S
DEALING WITH. SHE'S DEALING
WITH 3 DIFFERENT SCREENS.
HE'S DEALING WITH PULLING
INVENTORY AND SEE HER PAYMENT
SOMEWHERE ELSE AND WANT TO BE
WORRYING ABOUT THAT I SELL THIS
AND THIS. ON THE SCREEN OR NOT
AND THE BRINGS EVERYTHING
TOGETHER IT
DOESN'T MATTER IF SHE'S SELLING
IT IN OUR ONLINE STORE WHAT HER
PHYSICAL STORE USING OUR
SMART TERMINAL OR SHE'S SELLING
ON THE MAJOR PLATFORM THAT IN
HER CASE IT'S AT SEA OR
INSTAGRAM
OR OTHERS. SHE CAN SEE IT ALL
IN ONE PLACE AND HAD GIVES HER
A VALUABLE TIME BACK SO SHE CAN
PUT IT TOWARDS WHAT SHE WANTS
TO DO IT JUST SPEND TIME WITH
OUR CUSTOMERS.
>> NO SECRET THAT SMALL
BUSINESS OWNERS
OFTEN WEAR MANY HATS DO 5 OR 6
JOBS. SO ANY PROCESS THAT COULD
BE STREAMLINED AND AND TO THE
POINT YOU MADE THERE HOW THAT
WAS STREAMLINED CERTAINLY
CRITICAL
AND ADVANTAGEOUS. ONE TO TALK
ABOUT WHAT THE FUTURE YOU KNOW
OF COMMERCE LOOKS LIKE FOR
SMALL BUSINESSES POINT
POST-PANDEMIC WHAT DO YOU THINK
THAT IS.
>> YOU KNOW AS WE LOOK AT
OUR CUSTOMERS AND THEY SAID
THEY'VE GONE THROUGH THE
PANDEMIC AND THEY'RE VERY
VERY HOPEFUL OF THE REST OF THE
YEAR AND WHAT HAPPENS NEXT
YEAR, YOU KNOW A LOT OF SMALL
BUSINESSES WERE FORMED THIS
YEAR IN FACT WE DO A STUDY
WHICH IS A VERY BROAD STUDY
OVER 20 MILLION FOLKS GO
VENTURE FORWARD AND THE RECENT
UPDATE OF THAT STUDY
SHOWED THAT HALF THOSE
BUSINESSES WAS STARTED BY
PEOPLE
30 OR YOUNGER. SO WE'RE REALLY
STARTING TO SEE THAT
ENTREPRENEURSHIP WAVE COMING
WITH THE YOUNG FOLKS AND THEY
START THEIR
BUSINESSES ONLINE. AND WE THINK
THEY'RE GOING TO WANT TO BE IN
THE PHYSICAL STORES, THEY'RE
GOING TO WANT TO TRY TO SNOW
EVERYWHERE. THEY CAN DOESN'T
MATTER WHAT PLATFORM OF SOCIAL
MEDIA IS AND WE THINK THIS IS A
HUGE TAILWIND FOR BUSINESSES
LIKE GO DADDY BUT ALSO FOR OUR
COMMUNITIES BECAUSE THESE SMALL
BUSINESSES OUR WHAT ENDED UP
BEING THE BACKBONE OF LOCAL
COMMUNITIES AND WE'RE JUST
REALLY HAPPY THAT WE'RE ABLE TO
SUPPORT THEM.
>> YOU KNOW FROM THE IMPACT A
SMALL BUSINESSES I WANT TO PUT
THE IMPACT A MAJOR BUSINESS
OBVIOUSLY
LIKE YOURS. HE JUST TALK ABOUT
THE PANDEMIC WHAT IMPACT IT HAD
ON YOUR COMPANY IN TERMS OF
GROWTH AND MAYBE SOME OF THE
CHALLENGES THAT GO DADDY NEED
TO OVERCOME AND HOW IT'S
OVERCOME THAT.
>> YEAH, YOU KNOW DURING THE
PANDEMIC A LOT OF FOLKS CAME
ONLINE. WE DEFINITELY SAW THAT
IF IF YOU LOOK AT TWENTY-TWENTY
WE HAD RECORD NET NEW
CUSTOMERS. 1.4 MILLION NEW
AND IT IT WAS A HUGE YEAR FOR
US BUT AS WE LOOK AT THE FUTURE
WHAT IT'S REALLY ABOUT IS HOW
DO WE OFFER OUR SERVICES IN
THIS STATE WHEN ALL OUR
REMOTE MADE WHEN PEOPLE HAVE TO
WORK ON OVER USING VIDEO
CONFERENCING TOOLS AND WE STILL
HAVE TO HAVE THE CULTURE THAT
SERVE THE CUSTOMER FIRST WE
STILL HAVE TO INNOVATE AND COME
UP WITH NEW IDEAS. YOU KNOW WE
JUST DELIVERED
THE NEW OMNI CONVERSATION THAT
WE JUST TALKED ABOUT THIS WEEK
IN RECORD TIME YOU KNOW WE WE
STARTED ON THAT PROJECT EARLIER
THIS YEAR WE WERE ABLE TO BRING
IT LIVE, BUT IT'S DIFFICULT TO
DO THAT WHEN ALL 7,000 OF OUR
EMPLOYEES IN THEIR HOME OFFICES
AND WE'RE BUILDING THAT MUSCLE
AND WHAT I THINK IT'S A HUGE
EXPERIMENT EVERYONE IN
THE WORLD. BUT FOR US THE KEY
THINGS OUR OWN CULTURE AROUND
INNOVATION AND CONTINUE TO
MAINTAIN THEM BECAUSE WITHOUT
THOSE THINGS WE CAN SERVE OUR
CUSTOMERS THE WAY WE WANT TO.
>> REALLY QUICKLY BEFORE I LET
YOU GO HERE IN THE ADDITIONAL
INITIATIVES THAT WE SHOULD BE
ON THE LOOKOUT FOR GO DADDY.
>> WELL, YOU KNOW WE'RE
COMMITTED TO SUPPORTING SMALL
BUSINESSES AND I'LL TELL YOU A
LOT OF SMALL BUSINESSES ARE
SORE BY DESIGNERS AND
DEVELOPERS AND THEY USE
WORDPRESS I DON'T KNOW IF YOU
KNOW THAT PLATFORMS THE ACMS
PLATFORM IN THE WORLD STILL
GROWING AND WE'VE LOST A LOT OF
COOL STUFF IN WEBSITES PLUS
MARKETING THIS WEEK, I WOULD
JUST SAY WE'RE GOING TO BRING
IT ALL TO
WORK PRESTON. THE WORLD SHOULD
LOOK OUT WE HAVE A LOT MORE TO
DO AND WE'RE JUST GETTING
STARTED.
>> DO ME A FAVOR WHEN YOU HAVE
THOSE INITIATIVES COME TO AND