>> WELCOME BACK TO CHEDDAR
NEWS OUR NEXT SEGMENT, THE
FUTURE OF WORK IS BROUGHT TO
YOU BY ATP EXPLORING THE
DIGITAL TRANSFORMATIONS THAT
ARE TRANSFORMING THE WORKPLACE
AS WE KNOW IT AND TECHNOLOGY
HAS GREATLY CHANGED THE WAY
HUMAN RESOURCES. MEN'S OPERATE
OVER RECENT YEARS IN THE
PANDEMIC WILL HAS ACCELERATED
THESE CHANGES PAVING THE WAY
FOR THE FUTURE OF H R
JOINING US NOW TO DISCUSS MORE
IS BOB LOCKETT KEEP DIVERSITY
AND TALENT OFFICER AT 80 P BOB
CAN YOU BREAK DOWN HOW THE
PANDEMIC HAS CHANGED
TRADITIONAL HIRING AND OF
COURSE THE RECRUITING PROCESS.
>> THAT'S LISA I WOULD TELL YOU
THAT
PRE PANDEMIC CRITIC PROCESS WAS
DONE IN PERSON AND MANY
COMPANIES LEVERAGE THIS
OPPORTUNITY TO TALK TO THERE
POTENTIAL PROSPECTS. IN LIVE
AND IN PERSON NOW THE PANDEMIC
AFFECTED THIS IN MANY WAYS IN
THE BUSINESSES OF ALL SIZES
BASICALLY WHERE
THEY RECRUIT AND HOW THEY DO IT
NOW OR EMPLOYERS, THE MAIN
CHALLENGE HAS REALLY BEEN
FINDING THE TALENT. THAT'S
RIGHT FOR THEM THAT WILL MEET
THE NEEDS OF THEIR ORGANIZATION
WITH AN EYE ON THE FUTURE AS
WELL NOW ADD TO THAT
SOME FIT NOT TO REJOIN THE
WORKFORCE AND THE RESULT, A
TIGHT LABOR MARKET
WHICH YOU'LL SEE SOME REPORTS
OF LABOR SHORTAGES IN SOME
INDUSTRIES. A RESPONSE TO THAT
MOST EMPLOYERS ARE REALLY
TAKING HOLD A STANCE AND SAY
WE'VE GOT TO LOOK FOR TALENT IN
TRADITIONAL AND NON-TRADITIONAL
WAYS AND SO THE
REALITY IS EVEN BEFORE THE
PANDEMIC MANY EMPLOYERS ARE
MISSING OUT POTENTIAL TALENT
BECAUSE WE DIDN'T HAPPEN TO
DIVERSE MARKETS AND NOW THAT'S
MORE IMPORTANT THAN EVER IN
TERMS OF YOUR OVERALL PRETTY
STRICT AND OF COURSE AS MANY
SEEN THE
SUCCESS OF REMOTE WORK THEY'RE
MORE WILLING TO LOOK AT
DIFFERENT GEOGRAPHY IS FOR
SPECIFIC ROLES AND I ALWAYS SAY
THAT IF YOU BROUGHT IN A POND
IN WHICH YOU FISH, YOU'RE
LIKELY TO CATCH A VARIETY OF
DIFFERENT FISH. AND THIS REALLY
HELPS US THINK ABOUT VIRTUAL
RECRUITING EVENTS AND
INTERVIEWS OTHER VIRTUAL AND
THAT HELPS US FIND TALENT IN SO
MANY DIFFERENT POCKETS OF THE
ROAD IN OUR COUNTRY TOO.
>> YOU KIND OF TOUCHED MY NEXT
QUESTION THERE IN TERMS OF YOU
KNOW WHAT ROLE HAS TECHNOLOGY
PLAYED IN TRANSFORMING HUMAN
RESOURCES OVERALL.
>> SO YOU KNOW TECHNOLOGY IN
GENERAL IS JUST REVOLUTIONIZE
THE WAY IN WHICH WE THINK
ABOUT HR. IT ALLOWS LEADERS AND
HR FOLKS TO BE MUCH MORE
STRATEGIC ABOUT THE TYPE OF
ROLES NEEDED. THE WORKFORCE
DEMOGRAPHICS ENGAGEMENT
EMPLOYEE SENTIMENT AROUND
ISSUES OF PERFORMANCE AND AND
OF COURSE ORGANIZATIONS CAN DO
THESE THINGS IN MINUTES NOW AS
OPPOSED TO HOURS.
THANKS TO THIS NEW ESSENTIALLY
NEWER TECHNOLOGY IS MAKING THAT
A MORE ACTIONABLE FOR HR AND
BUSINESS LEADERS. NOW WITH
THESE TECHNOLOGICAL INSIGHT
BUSINESS LEADERS NHRA FOLKS ARE
ABLE TO SORT OF MAKE A
BETTER DECISION THAT IMPROVE
OVERALL PERFORMANCE AND
MITIGATE RISK. YOU KNOW IN SOME
CASES YOU TAKE A LOOK AT THE
APPLICANT TRACKING SYSTEM THAT
EXISTS NOW IT ALLOWS LEADERS TO
UNDERSTAND HOW MANY PEOPLE
APPLY
FOR ROLE WHERE THEY CAME FROM
AND WHERE THEY ARE IN
THE HOT I'M PROCESS THIS HEALTH
LEADERS AND RECRUITERS
UNDERSTAND THE SUCCESS OF THE
RECRUITING EFFORTS AND THE PAIN
POINT NOW THESE TOOLS ALSO CAN
HELP YOU INTERNAL NEXT ON
RECRUITING EFFORTS INTERNALLY
COMPANIES ALSO USE HR
TECHNOLOGY FOR SUCCESSION
PLANNING IT FOR INTERNAL
MOVEMENT
OF TALENT. USING THESE TOOLS
CAN HELP SAVE TIME AND MONEY
AND HELP EMPLOYEES MAKE BETTER
CAREER CHOICES IN ADVANCE, SO
THEY CAN CONTINUE TO ADD VALUE
IN THEIR COMPANIES AND
OF COURSE. THANKS TO EMERGING
TECHNOLOGY LIKE BOTS AND AI WE
CONTINUE TO SEE THE FUNCTION OF
AGE ARE BECOMING INCREASINGLY
MORE STRATEGIC
AND ITS THE REDDIT THREW OUT
ALL OF THE BUSINESS ACTIVITIES
IN A MORE MEANINGFUL WAY.
>> YOU KNOW IT'S NO SECRET THAT
WE SAW JUST UNPRECEDENTED
GROWTH OF REMOTE WORK DURING
THE PAST YEAR AND
A HALF. OBVIOUSLY WITH THE
IMPACT OF THE PANDEMIC AND
WE'RE STILL SEEING THE HYBRID
MODEL ACCELERATE IN A WAY THAT
WE WOULDN'T HAVE MAYBE 2 YEARS
OR
SO AGO, SO I WONDER IF YOU
COULD BREAK DOWN, YOU KNOW WHAT
PEOPLE CAN EXPECT FROM VIRTUAL
INTERVIEWS VERSUS THE
TRADITIONAL KIND OF IN PERSON
ONES THAT MANY ARE
USED TO AND HOW EMPLOYERS CAN
REALLY ENSURE THAT THEY ARE
BEING AFFECTED BY THE WAY THEY
DO THESE.
>> OF COURSE THESE ARE THERE
DIFFERENT ADVANTAGES FOR BOTH
FORMATS FOR
CERTAIN INDUSTRIES, THERE ARE
ROLES THAT MAY BE BETTER
EQUIPPED FOR IN-PERSON
INTERVIEWS FOR SAYS OTHER
BUSINESSES
VIRTUAL INTERVIEWS OPEN UP THE
TALENT POOLS BUT WE ALREADY
TOUCHED ON A LITTLE BIT WE'RE
GEOGRAPHY IS AN ISSUE THAT
ALLOWS EMPLOYERS TO REACH A
VERSE A RAY OF TOWN. NOW
BOTH FORMATS YOU KNOW FOR
EMPLOYERS AND CANDIDATES, YOU
KNOW YOU HAVE TO PREPARE IN
VERY SIMILAR WAYS YOU KNOW WITH
VIRTUAL INTERVIEWS YOU HAVE TO
PAY
PARTICULAR ATTENTION THINGS
LIKE YOUR TECHNOLOGY SET UP IN
YOUR BACKGROUND BECAUSE
DISTRACTIONS ARE VERY EASY TO
COME BY WHEN WE DON'T CARE FOR
THOSE 2 ITEMS.
BOTH FORMATS REQUIRE EMPLOYEES
IN CANDIDATES TO SHOW UP WITH
THEIR BEST SELVES
BE PREPARED PAY ATTENTION TO
THINGS LIKE BODY LANGUAGE AND
MESSAGING AND FOR
IN-PERSON INTERVIEWS. THERE ARE
NEWS NUANCES ASSOCIATED WITH
THAT AS WELL WHICH YOU KNOW YOU
HAVE TO THINK ABOUT IT YOU GET
SOME INSIGHTS FROM THOSE THINGS
BUT THE KEY HERE IS TO
LISTEN IN
HAFTAR RESPONSES, BOTH FIRMLY
AND NON-VERBAL IT'S CRITICAL.
THE BILL REPORT IN THE WAY YOU
THINK ABOUT IT. AND WHEN
INTERVIEWING A OR CONDUCTING AN
INTERVIEW IN PERSON OR WHETHER
IT'S VIRTUAL IT'S IMPORTANT TO
LIMIT YOUR DISTRACTIONS AND
LISTEN INTENTLY WITH THE
INTENTION
TO UNDERSTAND OUR MANAGERS
REALLY HAVE TO BE SENSITIVE TO
THE FACT THAT
WARM AND MAY WORK WELL FOR SOME
TO BE A CHALLENGE FOR OTHERS
WELL HOW DO YOU COMPENSATE FOR
THAT IT REQUIRES EMPLOYERS TO
HAVE AN AWARENESS OF THE
CANDIDATES STRENGTHS WITH THE
CONTEXT OF THE ROLE IN WHICH
THEY MIGHT PLAY WITHIN THE
ORGANIZATION. NOW IF YOU'RE AN
EMPLOYER WHETHER YOU'RE HIRING
OR ON BOARDING SOMEONE. YOU
HAVE TO FIGURE OUT
WHAT THE APPROPRIATE METHOD OF
COMMUNICATION IS REALLY THE
PERSON IN ROLE WHETHER IT'S
VIDEO PHONE CALL IN PERSON.
AND YOU'VE GOT TO BALANCE THOSE
THOSE NEEDS TO CREATE
MEANINGFUL CONNECTIONS AND HERE
IS TO ENSURE THERE IS
ENGAGEMENTS AND THE PERSON
FEELS LIKE ALREADY BELONG AS
PART OF YOUR ORGANIZATION.
>> HERE'S A BIG ONE HERE THAT I
HOPE IT'S HELPFUL TO OUR
VIEWERS, YOU KNOW WHAT ARE THE
BIGGEST SKILLS THAT RECRUITERS
ARE LOOKING FOR RIGHT NOW.
>> CERTAINLY THOSE SKILLS VERY
INDUSTRY BY INDUSTRY AND AND
CERTAINLY BY THE SIZE OF
BUSINESS THAT YOU'RE LOOKING
FOR BUT GENERALLY SPEAKING THE
MOST CRITICAL SKILLS ARE ROOTED
UNDERSTANDING TECHNOLOGY AND
THE ABILITY AND SAW ROB.
TOP CANDIDATES ALSO DEMONSTRATE
FLETCHER TONY WE HAVE GREAT
COLLABORATION SPILLS BECAUSE I
STILL BELIEVE COMPANIES OR
PEOPLE
THEY LIKE NOT NECESSARILY THOSE
ARE ALWAYS THE
BEST QUALIFIED. YOU HAVE TO
HAVE GRIT AND A GROWTH MINDSET
TO HELP BUSINESSES IMPROVE
THEIR PERFORMANCE AND SOLVE
THEIR PROBLEMS OVER THE LAST
YEAR WE'VE SEEN CHANGES
EMERGING VERY FAST AND HAVING
THE RIGHT SKILLS AND THE RIGHT
ATTITUDE TO
BE FLEXIBLE IN THE WORKPLACE
HELPS YOU SORT OF STAND OUT.
NOW GIVEN ALL OF THE THINGS
THAT HAVE HAPPENED AROUND US
OVER THE LAST YEAR SO LIKE
SOCIAL UNREST, THE PANDEMIC
FINANCIAL CRISIS AND NATURAL
DISASTERS. EMPLOYEES NEED GRIT
AND ABILITY TO ADAPT TO THE
SITUATION LEARN NEW SKILLS BY
TECHNOLOGY AND CERTAINLY HAVE
EMPATHY FOR THOSE
AROUND THEM IN ORDER TO MOVE
FORWARD INTO RIGHT. NO MATTER
WHAT THE FUTURE HOLD.
>> ALRIGHT HELPFUL TIPS THERE
FROM BOB BLOCK IT CHIEF
DIVERSITY AND TALENT OFFICER