100 CEOS FOR MORE ON THIS WE'RE
JOINED BY ANDREW CHAMBERLAIN
CHIEF ECONOMIST OF GLASS DOOR,
AND YOU THANK YOU FOR JOINING
SO, LET'S START OF WITH NUMERO
UNO. WHAT DO YOU THINK BOSTON
CONSULTING GROUP CEO RICH
LESSER HAS THE HIGHEST APPROVAL
RATING OF ANY CEO.
>> RICH LESSER IS NO
NEWCOMER TO CRISIS HE'S BEEN AT
BOSTON CONSULTING GROUP FOR
30 YEARS. HE WAS IN MANAGEMENT
DURING THE 9 11 CRISIS IN NEW
YORK AS WELL AS THE GREAT
RECESSION, AND HE TOLD US THOSE
EXPERIENCES WERE FORMATIVE SO
HE WAS A DEALY POSITION TO LEAD
THAT COMPANY THROUGH CRISIS.
THROUGHOUT THE PANDEMIC PEOPLE
FELT LIKE HE WAS A TRANSPARENT
COMMUNICATOR AND THEN HE PUT
EMPLOYEES FIRST. THROUGHOUT THE
THROUGHOUT TWENTY-TWENTY
PANDEMIC.
>> ALSO APPLE CEO TIM COOK HAS
MAKE THIS IS FOR
THE 8TH STRAIGHT YEARS SO WHAT
ABOUT HIS LEADERSHIP STYLE DO
YOU THINK GARNER SO MUCH
SUPPORT.
>> TIM COOK IS ONE OF THE HE'S
THE ONLY CEO
WHO'S MADE THIS TOP CEO'S LIST
FROM CLASS OR EVERY YEAR WE'VE
DONE IT 8 YEARS. YOU
KNOW HE'S HE
DRIVES FINANCIAL PERFORMANCE AT
THAT COMPANY BEING A TOP CEO IS
MEANS THAT YOU DELIVER AT THE
END OF THE DAY SO THEY HAVE
QUARTERLY Q 2 RESULTS UP 54%.
PEOPLE SAY THAT HE GIVES AMPLE
LEADERSHIP GROWTH
AND DEVELOPMENT THEY THEY HAVE
WEATHERED THE ECONOMIC
UNCERTAINTY OF THE PANDEMIC
BETTER THAN ALMOST ANY OTHER
COMPANY.
>> OK AND ARE SOME NOTABLE
NEWCOMERS TO THE TOP 100 AT
NUMBER 19 WE'VE GOT NEW LEMONS
CALVIN MCDONALD WITH
96% APPROVAL, 82 A SLACK
STEWART BUTTERFIELD WITH
92%. WELL AND THEN A TURBULENT
YEAR ROYAL CARIBBEAN IS RICHARD
FAIN MAKE THIS LIST AS WELL SO.
I THINK THIS LAST YEAR HELPED
IMPROVE EMPLOYEES PERCEPTION OF
EACH OF THE CEOS THAT WE JUST
SHOWED OUR VIEWERS.
>> WELL, EACH OF THESE EXAMPLES
COME FROM VERY DIFFERENT FOR
VERY
DIFFERENT REASONS. SO SLACK
BECAME AN ESSENTIAL BUSINESS
TOOL DURING THE PANDEMIC AND
THAT CEO DROVE
THAT CHANGE AND MADE EMPLOYEES
FEEL LIKE THEY WERE HELPING
CARRY THE COUNTRY THROUGH THIS
WORK FROM HOME CRISIS. ON THE
OTHER HAND LULU LEMON AND ROYAL
CARIBBEAN 2 BUSINESSES THAT
FACE REAL SETBACKS DURING THE
PANDEMIC. AND THEY THEY
ROSE TO THE TOP OF OUR LIST BY
PUTTING EMPLOYEES FIRST IN
TERMS OF THE COMPANY'S RESPONSE
SO REALLY DIFFERENT REASONS YOU
KNOW OVERALL OVER HALF
THAT CEO IS THAT WE HIGHLIGHTED
THIS YEAR ARE NEW TO THE LIST
THAT SHOWS YOU HOW MUCH TURN
THERE IS AND IN THE CRUCIBLE OF
A CRISIS NEW LEADERS GET A
CHANCE TO SHINE AND SHOW THAT
THEY
COMPETE AND BE AMONG THE BEST
CEOS IN THE COUNTRY AND THAT'S
PART OF THE REASON WE SEE SO
MANY NEW FACES THIS YEAR.
>> AND WHAT ROLE DOES THE
COMPANY CEO PLAY IN ATTRACTING
TALENT TO A PARTICULAR COMPANY.
>> ORGANIZATIONS ALWAYS BEGINS
FROM THE TOP DOWN AND WE'VE
DONE RESEARCH SHOWING THE
CONNECTION BETWEEN CEO'S AND
HOW WELL
THEY'RE LIKED
EMPLOYEE TURNOVER AND OVERALL
SENTIMENT AND ORGANIZATIONS SO
CEOS AREN'T JUST RESPONSIBLE
FOR THE
FINANCIAL PERFORMANCE. THEY
REALLY DO AFFECT TALENT AND SO
EMPLOYEES WHO ARE LOOKING FOR
PLACES TO WORK LIKE THIS LIST
CAN BE
QUITE INFORMATIVE EVEN THOUGH
YOU DON'T WORK WITH THE CEO ON
A DAILY BASES, THE CEO PLAYS AN
ENORMOUS ROLE
IN YOUR DAY-TO-DAY LIFE BY
FORMING THE CULTURE BENEFITS
AND THE SECURITY OF YOUR JOB.
>> ONE BIG A MISSION FROM THIS
LIST IS FACEBOOK CEO MARK
ZUCKERBERG SO WHAT ABOUT HIS
STYLE DO YOU THINK CAUSED HIS
APPROVAL TO DECREASE OVER THE
YEARS.
>> WELL BACK IN 2013 MARK
ZUCKERBERG I BELIEVE IS NUMBER
ONE ON OUR TOP
CEO'S LIST AND THEN HE FELL TO
THE MIDDLE OF THE PACK AND IN
SUBSEQUENT YEARS AND THEN THIS
YEAR HE DROPPED COMPLETELY OFF
THE LIST. NOW FACEBOOK HAS
ENDURED INTENSE PUBLIC
SCRUTINY. BOTH THE MEDIA AND
LAWMAKERS
AND NORMALLY. IN PLACE
SENTIMENT IS MORE POSITIVE THAN
PUBLIC OPINION EMPLOYEES TEND
TO GALVANIZE THERE'S
NEGATIVE NEWS, BUT IT'S JUST
WORN ON AND ON WITH FACEBOOK
AND IN THE WAKE OF
ELECTION.
AND STORMING OF THE CAPITOL AND
AND THERE'S QUESTIONS ABOUT
WHETHER FACEBOOK DID ENOUGH
TO M