>> WELCOME BACK TO CHEDDAR'S
NEWS WRAP EVERYONE COVID-19
RELATED LOCKDOWNS HAVE PUSHED
WORK EDUCATION AND
ENTERTAINMENT INTO THE
DIGITAL WORLD. ACCORDING TO
EXPERTS AT MCKINSEY AND COMPANY
THE USE OF TECHNOLOGIES MOBILE
BANKING, CONTACTLESS DELIVERY
AND ONLINE SHOPPING HAVE
ADVANCED 5 I KNEW YEARS AHEAD
OF PROJECTIONS FLOUT HOWEVER,
THE RAPID MIGRATIONS, NEW TACK
ALSO COMES WITH CONCERNS OVER
THE DIGITAL DIVIDE. I'D AND
MISINFORMATION
ONLINE UP MENTION OUR PRIVACY
HERE TO DISCUSS HIS BOSS CAR
TALK REPORT TEEN DEAN OF GLOBAL
BUSINESS FOR THE FLETCHER
SCHOOL AT TUFTS UNIVERSITY,
THANK YOU SO MUCH FOR JOINING
US THIS
AFTERNOON EVENING.
YOU IN FOREIGN POLICY YOU'RE
WELCOME YOU OUTLINED HOW
TECHNOLOGY
HAS HELPED INDUSTRIES TO
MAINTAIN THE GLOBAL ECONOMY AND
A SENSE OF NORMALCY DURING THIS
PANDEMIC CAN YOU TELL US MORE
ABOUT THIS IDEA.
>> YEAH ABSOLUTELY AS WE ALL
KNOW MUCH ABOUT
>> THAT INDIVIDUAL WORK WHETHER
IT WAS AND WORK
OR SCHOOL WAY AND EVEN FOR
THOSE WHO WERE ON THE FRONT
LINES AND IN THE ESSENTIAL WORK
FOR MANY OF THEM THEY HAVE
SCHOOLCHILDREN AT HOME WHO ARE
ATTENDING. SCHOOL ONLINE.
SO THE
DIGITAL ECONOMY. THIS WAS A
STAND-IN FOR THE REAL ECONOMY
IN THE SPOTS YEAR AND IT IS
INTERESTING TO SEE HOW THE
PRESENCE OF TECHNOLOGY IN
OUR LIVES. THEY ROLLED IN SOME
OF THE ECONOMIC IMPACT OF THE
OF COVID SO WHAT WE DID
WAS WE LOOKED ACROSS 90
COUNTRIES AND STUDIED
HOW DIGITAL EVOLUTION VARIES
ACROSS THESE 90 COUNTRIES AND
THE EXTENT TO WHICH THE
PRESENCE OF DIGITAL
TECHNOLOGIES AND THE EXTENT
TO WHICH PEOPLE ARE MAKING USE
OF PEOPLE AT HOME AND AT WORK
HAD AN IMPACT THE ECONOMIC
RESILIENCE OF THE COUNTRY AND
THE FIRE WAS SET.
COUNTRIES THAT HAD A HIGH BALL
DIGITAL SYSTEM IN GENERAL
TENDED TO BE MORE RESILIENT
OVER THE COURSE
OF THIS LAST YEAR OF COURSE
THERE ARE EXCEPTIONS THERE WERE
SOME COUNTRIES LIKE THE UNITED
KINGDOM
DIGITAL EVOLVED. THE ECONOMY I
WASN'T
AS RESILIENT CONVERSELY
COUNTRIES LIKE INDONESIA AND
VIETNAM
ON NOT AS DIGITAL INVOLVED BUT
THEIR ECONOMIES TENDED TO BE
MORE RECENTLY BUT IN GENERAL
TECHNOLOGY CERTAINLY HELPED IN
GETTING US THROUGH COVID AS WE
ALL KNOW IN OUR DAY-TO-DAY
LIVES, BUT THE ECONOMIC NUMBERS
ALSO SHOW THAT.
>> AND CAN YOU ALSO SHARE
SOME EXAMPLES WITH COMPANIES
THAT HAVE REALLY DRIVEN THE
TECHNOLOGICAL ADAPTATION FOR US
I THINK IT'S
THINGS LIKE THE ZOOMS OF THE
WORLD AMAZON WITH DELIVERY AND
OTHER BUSINESSES THAT HAVE
BECOME OUR PANDEMIC MEANS DAYS.
>> YEAH, SO IF YOU JUST THINK
ABOUT ALL THE ALL THE COMPANIES
THAT YOU JUST
IN SHIP. YOU KNOW WHETHER IT
VIDEO-CONFERENCING APPS LIKE
ZOOM. OR
MICROSOFT TEAMS AND COMPANIES
THAT ARE IN THE
THE CAR MERCED LIKE AMAZON AND
OTHERS, YOU KNOW HELPED YOU
KNOW STAY AT HOME AND GET ARE.
GROCERIES AND OTHER ESSENTIALS
AND SEE WHAT LUXURY
SALOON WHERE. BEEN THE WORK OF
THE COMPANIES THAT ARE IN
HELPING RUN THE SPACE WHICH
INTERESTINGLY SO I HAD AN UP
AND PERFORMANCE OVER THE
COURSE, YOU'RE AND THEN OR A
COMPANY STARTED IN THE
PRODUCTIVITY SPACE SUCH YOU
KNOW CERTAINLY GOOGLE AND
WIKIPEDIA WHICH A LOT OF PEOPLE
TURN TO JUST GET INFORMATION
AND MEANINGFUL AND THERE WERE
COMPANIES THAT ARE INDEED
ONLINE EDUCATION FOR EXAMPLE TO
YOU WORKS WITH SUMMER
UNIVERSITIES INCURRING HOURS TO
PROVIDE ONLINE TO
EDUCATION PROGRAMS ALL THESE
COMPANIES DO PRETTY WELL OVER
THE COURSE OF OF THIS YEAR
AND UP. OF COURSE THERE ARE
SEVERAL OTHER
I'M A STRONG WHICH HAVE MORE TO
DO WITH ENTERTAINMENT AND YOU
KNOW ESSENTIALLY TAKING SOME OF
THE STRESS SUCH
NETFLIX IS A CLASSIC EXAMPLE,
SO IT'S REALLY INTERESTING TO
SEE HOW HOW ARE OF BEHAVIORS
OVER THE COURSE OF THIS YEAR SO
GRAVITATED YOU KNOW
DIGITAL COMPANIES
AND THEY HELPED YOU KNOW SEE
THIS YEAR THAT ARE IN SO MANY
WAYS THAT YOU KNOW MIKE MANY OF
THESE BEHAVIORS OR NOT
A STICK AND A LOT OF PEOPLE
THERE WORKING AT
IS GOING TO REMAIN EITHER
PERMANENT BECAUSE I OPPONENT
FOR THE FORESEEABLE FUTURE.
>> I'M GLAD THAT YOU MENTIONED
THE CONTINUED NATURE OF WORKING
FROM HOME
POTENTIALLY BRINGING IN A SENSE
OF
HYBRID WORKING. I WONDER
BECAUSE YOU MENTIONED A LOT OF
THOSE BUSINESSES IN THE UP AND
DOWN NEED SURE OF HOW THEY FARE
DURING
THE PANDEMIC ESPECIALLY THOSE
AT THE INTERSECTION OF THE
SOCIAL COMMUNICATION. WELL IS
EVEN ENTERTAINMENT. HOW DO YOU
THINK A LOT OF THOSE
BUSINESSES MAY FAIR AS WE MOVE
INTO A POST-PANDEMIC WORLD AND
START TO SEE MORE COMPANIES
REOPENING AND HAVING EMPLOYEES
RETURN TO OFFICES.
>> A COUPLE OF
PHENOMENA TO TRACK YOU ACTUALLY
THE ONE IS THAT NO MATTER WHAT
KIND OF A COMPANY YOU ARE
WHETHER YOU'RE
THAT DIGITAL BUSINESS OR YOU
KNOW OF PRODUCING PRODUCTS YOU
KNOW
HARD GOOD OR OR WHICH REALLY
EVERY COMPANY WENT AND THAT
SORT
OF FIGHT I CHANGED WORKING
BEHAVIORS THAT WILL ALSO
REBALANCE THE WAY IN WHICH THEY
ORGANIZE THEIR OWN LIVES.
OF AS THE
THE PANDEMIC EBBS AND AS WE
START CALLING BACK TO SOME
SEMBLANCE OF NORMALCY WE'RE
GOING TO SEE PEOPLE COMING BACK
TO THEIR OFFICES FOR A VARIETY
REASONS WE KNOW THAT THEY'RE
ALSO CAN COME TO WORK.
THAT CAN ONLY BE IN THE FACE TO
FACE THERE'S A
LOT OF. OF PRODUCTIVITY IN
CERTAIN KINDS OF WORK
IF YOU SEND YOU KNOW SCATTERED
IN DIFFERENT DIRECTIONS BUT
THEN AND PEOPLE
ALSO CREATED, YOU KNOW THAT THE
CULTURAL SORT OF GETTING
TOGETHER AT THE SAME TIME
PEOPLE HAVE REALIZED THAT IT IS
POSSIBLE TO HAVE EMPLOYEES WORK
FROM HOME AND WE ARE LIKELY
TO SEE. IS ESSENTIALLY SOME
KIND OF A MIX ACROSS THESE
DIFFERENT THOUGH NO OTHER
DIFFERENT MODALITIES OR AND
THAT AFFECTS
EVERY COMPANY. NO MATTER
WHETHER YOU ARE IN A TECHNOLOGY
OR IN
RETAIL OR.
>> YOU KNOW YOU YOU YOU KNOW
YOU YOU'RE IN THE BOOK BINDING
BUSINESS. BUT THEN THE DAY WILL
COME JUST IN TO SEE HER.
>> THEY'RE GOING TO FARE OVER
THE COURSE AND OVER THE COURSE
OF THE POST I MEAN THE HOLIDAY
AND FOR MANY OF THE BEGINNING
TO SEE DROP-OFF IN TERMS
USAGE AND WE ARE GOING TO TURN
TO SOME KIND OF A NEW EQUIPMENT
THAT COULD BE MUCH AND BABY
WERE
BEFORE ABSOLUTELY MUCH YOU KNOW
SOON SO WHAT WE HAVE
EXPERIENCED OVER THE LAST 12
MONTHS.
>> OSCAR WE'RE GOING TO HAVE TO
LEAVE THINGS THERE COULD HAVE